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Most Asked Questions In The osom casino:
Q1: How to log in after installing the osom casino?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your mobile number to complete the login process. This eliminates the need for a password or email login, making it a convenient and easy way to access your account.
Q2: What should I do if I am not getting OTP?
Check your internet connection and wait for a strong signal before proceeding. Clicking the "send OTP" button may require another wait. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, first try logging in with your current active number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app without any problems. This should provide a smooth and seamless gaming experience.
Most Asked Questions Related To Withdraw In The osom casino:
Q1: What is the minimum withdrawal amount in the osom casino?
The app allows withdrawals of a minimum Rs. 100, which is a higher amount compared to other apps. Only earnings from gaming can be withdrawn, and bonus amounts are not eligible for withdrawal. This means users can access their earned rewards but not any bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details through this app. This includes saving your Aadhar card, UPI information, and all relevant bank details. Having these details saved is a necessary step.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, occasional delays in payment processing may extend the wait time up to 24 hours. This delay can occur despite the app's generally efficient services.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used within the gaming platform and not withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is listed. If it's not showing, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.