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Most Asked Questions In The osom casino:
Q1: How to log in after installing the osom casino?
To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to your number. This secure method eliminates the need for a password or email login. You can easily access the app using this convenient and streamlined login process.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP, click on "send OTP" again to wait for some time. If you're still unsuccessful, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Next, download the latest version of the app, which should resolve any problems you were experiencing. Once installed, you should be able to log in and play the app without any issues.
Most Asked Questions Related To Withdraw In The osom casino:
Q1: What is the minimum withdrawal amount in the osom casino?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other similar apps. Withdrawn funds can only come from earnings through gameplay, with bonus money not being eligible for withdrawal. This means you can only withdraw money you've earned from gaming activities, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may require users to wait up to 24 hours for resolution. This delay can impact the overall processing time for certain transactions.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn for personal use. Any winnings earned while using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to the settings section and review your transaction history. If your request is failing to process, rest assured that the funds will be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their care centre for assistance.