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Most Asked Questions In The online casino:
Q1: How to log in after installing the online casino?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to authenticate your account. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To complete this process, check your internet connection and wait for a strong signal. If you don't receive the OTP after some time, you can try clicking "send OTP" again or seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If the number has changed, please submit your proper KYC details through email to update your account information. This will help facilitate the transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app without problems. This will ensure you have the most recent features and functionality.
Most Asked Questions Related To Withdraw In The online casino:
Q1: What is the minimum withdrawal amount in the online casino?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned through gaming activity, not bonus funds. This allows users to access their earned earnings securely.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, you must submit all required KYC details in this app, including saving your Aadhar card, UPI, and bank account information. This will ensure a smooth and verified experience. Having all these details saved in the app will help facilitate further transactions and activities.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment processing may sometimes be delayed, requiring users to wait up to 24 hours for the transaction to be fully processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings from games played with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing there, the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.