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Most Asked Questions In The new rummy:
Q1: How to log in after installing the new rummy?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your mobile number, and you'll be logged in instantly. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, ensure your internet connection is stable and strong. If you still encounter issues, click "send OTP" and wait for the code to be sent. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active number. If the number has changed, send your KYC details through email to the customer support system to assist with transferring your account. This will help facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to successfully log in and access the updated app. Once installed, you can play with ease.
Most Asked Questions Related To Withdraw In The new rummy:
Q1: What is the minimum withdrawal amount in the new rummy?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than some other apps. Only earnings from gaming can be withdrawn, with bonus amounts not eligible for withdrawal. This allows users to redeem their hard-earned gaming rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app. This includes saving your Aadhaar card, UPI, and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours for their transactions to be processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to the settings and review your transaction history. If the issue persists, don't worry as the funds will be added to your wallet account within 24 hours. If the issue still occurs, you can contact their care centre for further assistance.