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Most Asked Questions In The my 777:
Q1: How to log in after installing the my 777?
To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. This will securely log you in without requiring a password or email. You can easily use this convenient login method.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you're still unable to receive the OTP, click on "send OTP" and wait again. If you still don't receive the OTP after a reasonable time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If the number has changed, send your complete KYC (Know Your Customer) details to customer support via email for account shifting assistance. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Once updated, you can access the app and enjoy its latest features.
Most Asked Questions Related To Withdraw In The my 777:
Q1: What is the minimum withdrawal amount in the my 777?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, and not for bonus amounts. This means users can access their earned winnings but not the rewards they receive for participating in the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI, and all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to be completed within 30 minutes to 3 hours. However, there may be instances where payment delays occur, requiring a wait of up to 24 hours. This delay can be an exception to the generally efficient process offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone other than yourself. You can withdraw any winnings earned from playing games with the bonus amount. The bonus earnings themselves, however, are only for gaming use.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, where you'll see if your withdrawal request is being processed. If it's not showing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, contact the care centre for assistance.