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Most Asked Questions In The matka satka:
Q1: How to log in after installing the matka satka?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in. No password or email is required, making the process simple and convenient.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first check your internet connection to ensure a strong signal is available. If you still don't receive the OTP after clicking send, you can try the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details via email to the customer support team to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and then you can log in and play without any problems. This should allow you to access the newly updated app smoothly.
Most Asked Questions Related To Withdraw In The matka satka:
Q1: What is the minimum withdrawal amount in the matka satka?
In this app, users can withdraw a minimum of Rs. 100, which is higher compared to other apps. However, withdrawal is only possible for earnings from gaming, not bonus amounts. Users cannot withdraw bonus money that they have collected, only the money earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app, which includes saving your Aadhar card, UPI, and bank account information. This is a necessary step for our verification process. By doing so, you'll be able to access the full features of the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process in a time frame of 30 minutes to 3 hours. However, payment processing can sometimes be delayed, requiring users to wait up to 24 hours. This delay can prolong the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds earned by playing games with the bonus amount. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.