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Most Asked Questions In The khelo 24:
Q1: How to log in after installing the khelo 24?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email, allowing for a convenient and easy login experience.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you don't receive the OTP after clicking 'send', wait for the allotted time to pass before seeking assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version, which should allow you to log in and play smoothly. This should resolve any compatibility problems and get you back to playing.
Most Asked Questions Related To Withdraw In The khelo 24:
Q1: What is the minimum withdrawal amount in the khelo 24?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming, not from bonus funds. This means users can access their earned gaming revenue, but not the bonus amount they've collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI, and bank account information. This information is necessary for a successful registration process. Your cooperation in providing accurate and up-to-date details is greatly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, delays with payment processing may occur, potentially extending wait times up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is being processed. If the request is failing, the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.