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Most Asked Questions In The golds bet:
Q1: How to log in after installing the golds bet?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your mobile number, and you will be logged in. This secure method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, ensure your internet connection is stable with a strong signal. If you don't receive the OTP, wait for the designated timeframe to expire before seeking assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using the same active number. If the number has changed, please send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you'll be able to log in and play without any problems. This should update the app to its latest version, allowing you to access its full features.
Most Asked Questions Related To Withdraw In The golds bet:
Q1: What is the minimum withdrawal amount in the golds bet?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawal is only possible for earned gaming money, not bonus amounts. This means users can access their earnings but not their bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI, and bank account information. This will ensure a smooth and secure process. All necessary details must be updated for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, a significant improvement from 30 minutes. However, occasional payment delays can cause a wait of up to 24 hours. This may affect the overall processing time, making it a consideration for users.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus money itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings to see if your withdrawal request is failing. If so, don't worry - the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for assistance.