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Most Asked Questions In The dream99:
Q1: How to log in after installing the dream99?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the One-Time Password to securely log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, check your internet connection for a strong signal and wait for a few moments. If you don't receive the OTP, you can try clicking on "send OTP" again or seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To access your account, first try logging in with the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer. This will help resolve any issues and get your account up and running again.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Then, download the latest version of the app, and you should be able to log in and play without any problems.
Most Asked Questions Related To Withdraw In The dream99:
Q1: What is the minimum withdrawal amount in the dream99?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are only for earned money from gaming, not bonus amounts. This means you can access your hard-earned winnings, but not the additional bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This wait time is an exception to the generally efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn. It is separate from the money earned by playing games with the bonus, which can be withdrawn. The funds earned with the bonus can be withdrawn, unlike the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is pending. If it's taking longer than 24 hours to update your wallet, contact their care centre for assistance. They will help you resolve the issue and add the money to your account.