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Most Asked Questions In The casino bonus:
Q1: How to log in after installing the casino bonus?
To log in, open the app and enter your registered mobile number. This will prompt an OTP (One-Time Password) that you need to verify. Once verified, you'll be logged in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Click "send OTP" and wait for the prompt. If you don't receive the OTP, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, first try logging in with the active number. If the number has changed, send your proper KYC details to the customer support system through email to facilitate the account transfer. This will help shift your account successfully.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and start playing the updated app. Once updated, you should be able to access the app without any further problems.
Most Asked Questions Related To Withdraw In The casino bonus:
Q1: What is the minimum withdrawal amount in the casino bonus?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps' minimum withdrawal amounts. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. This means you cannot withdraw bonus funds collected as part of the gaming experience.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are complete and submitted in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, occasional delays in payments may require waiting up to 24 hours. This wait time is typically due to external payment processing issues.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings for gaming purposes and cannot withdraw them. The money earned from playing games with the bonus amount is withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing there, the funds will be added to your wallet account within 24 hours. If you still experience issues, contact their care centre for assistance.