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Most Asked Questions In The betting exchange game:
Q1: How to log in after installing the betting exchange game?
To log in, open the app and enter your registered mobile number. This will send an OTP (one-time password) that you'll need to verify to complete the login process. Once verified, you can access the app without needing a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure a stable internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send," check again after the allotted time has passed. If issues persist, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features. Once installed, you should be able to log in and enjoy the app.
Most Asked Questions Related To Withdraw In The betting exchange game:
Q1: What is the minimum withdrawal amount in the betting exchange game?
In this app, users can withdraw a minimum of Rs. 100, which is higher than some other withdrawal amounts offered by competing apps. Withdrawals can only be made from earnings from gaming activities, and not from bonus amounts collected. This means users can cash out their hard-earned rewards, but not any accompanying bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC (Know Your Customer) details in the app, which should include your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a process that typically takes 30 minutes to 3 hours to complete. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings for gaming purposes and cannot withdraw them. The bonus amount itself cannot be withdrawn, but the money earned from playing games with it can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the issue persists, the funds will be added to your wallet account within 24 hours. If you don't see the funds, contact the care centre for assistance.