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Price: ₹43.91
पर, ग्राहक संतुष्टि सर्वोपरि है। हमारी समर्पित सहायता टीम आपके किसी भी प्रश्न या समस्या का समाधान करने के लिए 24/7 उपलब्ध है। हमारे साथ अपनी गेमिंग यात्रा शुरू करें और अपने घर के आराम से जीतने के रोमांच का अनुभव करें!
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Most Asked Questions In The 1ace:
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verifying the OTP sent to your number will securely authenticate you. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, please check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," you can try again and if the issue persists, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active phone number. If the number has changed, send your updated KYC details to the customer support via email to facilitate the account transfer process. This will help shift your account successfully.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app and then reinstall it. You should now be able to log in and access the newly updated app.
Most Asked Questions Related To Withdraw In The 1ace:
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, excluding bonus amounts. This restriction ensures that users can only withdraw money they have earned through their gaming efforts.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete processes within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait time of up to 24 hours in some cases.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn. The bonus itself cannot be withdrawn, but any winnings from it can be accessed.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their customer care centre for assistance.