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Most Asked Questions In The 12bet:
Q1: How to log in after installing the 12bet?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in immediately. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check if your internet connection is stable and strong. If you're still unable to receive the OTP, you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you should be able to log in and access the updated app with ease.
Most Asked Questions Related To Withdraw In The 12bet:
Q1: What is the minimum withdrawal amount in the 12bet?
In this app, a minimum withdrawal amount of Rs. 100 applies, which is higher than in other apps. Withdrawals are only possible for earnings from game play, not for bonus amounts. Users cannot withdraw bonus funds collected in the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay in payment is an exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by others. You can withdraw money earned from playing games with the provided bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry, the funds should be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for further assistance.